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If you are returning item because it is defective, or because of a mistake on our part, or wrong color please feel free to contact us and we will accept return goods & exchange.
1. The product must be post-marked no later than 3 business days from the day you received it, And the reason you want to exchange.
2. The goods should be return in perfect condition in the original packaging . Due to the nature of our products hosiery cannot be accepted for exchange if the item has been used.
3. when returning product make sure to send a return satchel inside the returned item.
4. After we confirm that you can return the goods and you must email us with a tracking number after your product has been sent out, make sure to send the item registered post(Registered Post gives you extra peace of mind with a signature on delivery).
5. After we received the goods which you return, then we will process the exchange for you.
6. We only refund on the product not the shipping.
We will send you an email to reset your password.