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If you are returning item because it is defective, or because of a mistake on our part, or wrong color please feel free to contact us and we will accept return goods & exchange.
1. The product must be post-marked no later than 3 business days from the day you received it, And the reason you want to exchange.
2. The goods should be return in perfect condition in the original packaging . Due to the nature of our products hosiery cannot be accepted for exchange if the item has been used.
3. when returning product make sure to send a return satchel inside the returned item.
4. After we confirm that you can return the goods and you must email us with a tracking number after your product has been sent out, make sure to send the item registered post(Registered Post gives you extra peace of mind with a signature on delivery).
5. After we received the goods which you return, then we will process the exchange for you.
6. We only refund on the product not the shipping.